COBRA in plain language, for the person who has to administer it
A practical orientation to continuation coverage, qualifying events, notices, and the records that support a consistent process.

In this guide · 6 sections
01
A federal continuation coverage framework
COBRA is a federal continuation coverage framework that may let certain people keep group health coverage after specific events. Whether it applies depends on the employer, plan, event, and current rules.
02
Identifying a possible qualifying event
Administration starts with identifying a possible qualifying event and notifying the right party through the process your plan uses. Employers often coordinate this work with a carrier or third-party administrator.
03
Use a written workflow
Use a written workflow for events such as certain employment changes or family changes. The workflow should show who reports the event, who sends required information, and where completion is recorded.
04
Do not improvise deadlines
Do not improvise deadlines or eligibility answers. Confirm current requirements with the plan documents and the professionals supporting the plan, especially when facts are disputed or unusual.
05
Keep records
Keep records of information received, notices issued, and responses. A consistent file helps the organization explain what happened without relying on memory.
06
This guide is general orientation, not legal advice
Confirm current requirements with your plan documents, carrier, broker, or counsel.

